'We don't feel protected': Business owner talks about his role in cleaning up 'The Zone'

"We don't feel protected. We don't feel safe. We don't feel like the city cares because they don't. I've been to umpteen meetings and that's why we sued six or seven months ago. At that time it had almost been three years," a Phoenix business owner said, whose storefront is located in "The Zone." Faillace says he has compassion for the homeless who want to work and improve their lives, but he worries that more people have become satisfied with just getting by.