Phoenix detox facility closes amid drug activity complaints

PHOENIX - A detox facility in Central Phoenix that nearby residents say was bringing unwanted drug activity to their front door has shut down.

In 2023, we heard from residents in the area of the Crossroads detox facility who say they were fed up about the drug use that was happening right outside their homes. They shared surveillance video of the illegal drug activity happening in front of their homes, and the state's Department of Health Services even opened an investigation into this location.

In the aftermath of the facility's shutdown, officials with Crossroads says they are moving their clients to other locations.

Officials with Crossroads issued the following statement on the closure:

"After two years of helping clients through the detox process, Crossroads will be closing its detox facility on 2002 E. Osborne Rd., having seen its last client for those services on Mon., Jan 22, 2024.

The need in the community has been so great that the 16 beds at this center has proved insufficient in meeting the ever-growing demands.

During this transition, clients have been outsourced to two other detox facilities in the Valley to continue their care. Meanwhile, Crossroads is in the process of expanding its capabilities by securing a future detox center large enough to provide more beds and services to more people in need.

We continue to pride ourselves in the treatment of those who need our life saving services while being good stewards to our neighbors and community."

A spokesperson with the Arizona Department of Health Services also released a statement on the closure. It reads:

"ADHS was not involved with the closure of the Crossroads Detox Facility. ADHS is dedicated to promoting safe treatment environments in healthcare settings statewide, and encourages Arizonans to report quality of care concerns at any time."